Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Frequently Asked Questions
Find answers to common questions about our products and services
Orders & Delivery
Aeve Label ships to over 30 countries worldwide, with our primary markets across Europe, North America. More countries are added constantly and if you don’t see your destination listed, feel free to email us at hello@aevelabel.com and we’ll be happy to check the shipping status for you. Your delivery options and rates will appear once you enter your destination at checkout.
Orders typically arrive within 5-10 business days from dispatch. We take 1-3 business days to carefully prepare each order before we ship it. Priority shipping is available for select regions if you need your piece sooner.
You'll receive a shipping confirmation email with tracking details as soon as your order departs. Tracking typically activates within 24-48 hours of dispatch.
Occasionally, orders are split into separate shipments due to packaging logistics, ensuring each item arrives safely protected. Please allow 2-3 additional business days for your remaining items to arrive. If you haven't received everything within a week, we're here to help at hello@aevelabel.com.
Since we begin preparing orders promptly, changes aren't always possible once you've checked out. For the best chance of updating your details, email hello@aevelabel.com with "URGENT - Address Update" and your order number within the first hour after ordering.
EU orders include all taxes and duties. For international destinations outside the EU, local customs charges may apply upon delivery. These vary by country and are handled by your local customs authority.
Our Products
Each piece is designed with intention, combining minimalist aesthetics with genuine functionality. We use premium vegan leather and nylon interiors, creating accessories that feel as luxurious as they look and perform beautifully whether you're home or traveling. All Aeve Label products are made in accordance with the Global Recycled Standard (GRS).
Treat your Aeve piece gently. Wipe with a soft, damp cloth for everyday cleaning. For more thorough care, use a gentle cleaner formulated for vegan leather. Always air dry naturally and store away from direct heat or prolonged sunlight.
Think of it as your complete beauty wardrobe: full-size serums and foundations, eyeshadow palettes, and everyday essentials. The interior features a removable organizer to accommodate your unique routine.
Designed for your most treasured pieces: rings, delicate chains, earrings, and bracelets each have their place. Specialized compartments prevent tangling and scratching, whether displayed on your vanity or tucked in your travel bag. Jewelry Case includes a mirror divider to ensure your pieces stay in place and don’t scratch each other.
Absolutely. That's their purpose. The structured exterior protects contents from the bumps of travel, while the secure closures keep everything in place. The materials are chosen specifically to withstand the rigors of frequent journeys.
We release new colors and designs thoughtfully, never rushing. Aeve Lounge members always hear first. Join through our homepage to stay connected.
Returns & Exchanges
We stand behind every piece. Return any unworn, undamaged item in its original packaging within 30 days of delivery and you'll receive a full refund.
Email hello@aevelabel.com with "Return - Order #[number]" and let us know which item you're sending back and why. We'll provide return instructions.
We don't offer direct exchanges, but here's what works well: return your original piece and place a new order for your preferred color. If you're concerned about availability, mention this when you email us, we'll do what we can to help.
This is rare, but if it happens, we'll make it right immediately. Email hello@aevelabel.com within a week of delivery with photos of the issue and your order number. We'll send a replacement or process a full refund, whichever you prefer.
If you need to cancel, email immediately, we'll do our absolute best to catch it in time.
Aeve Lounge & Offers
It's our inner circle, a curated community for those who value thoughtful design and intentional living. As a member, you'll enjoy 10% off your first order, first access to new collections and seasonal sales, exclusive benefits reserved for the Lounge, and inspiring content on beauty rituals, travel, and aesthetic living.
Simply share your email through https://aevelabel.com/pages/join-aeve-lounge. Your welcome offer arrives instantly.
Check your spam folder first, sometimes emails from hello@aevelabel.com land there initially. Still nothing? Drop us a line hello@aevelabel.com and we'll resend it.
During checkout, you'll see the discount field in your order summary. Enter the discount code and it will automatically update the cart.
Collaborations
We love partnering with photographers, content creators, and influencers whose aesthetic aligns with ours. If you're interested, send your portfolio and vision to hello@aevelabel.com.
We're selective about where Aeve Label appears, but we're open to conversations with boutiques, concept stores, and hospitality brands that share our values. Reach out to hello@aevelabel.com.
